I was responsible for meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators.
Controlling management accounts with attention to essential criteria for net profit, including sales, shrinkage, wages, write-off, cash control and store expenditure.
Monitoring and controlling store compliance in all areas, including customer care, effective planning, staff training and development, organization and time management
Supporting management and staff to help create their own successful and productive team and become effective team leaders
Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities